Articles

Case Management Is… Series: Part 7

Case Management Is… Series: Part 7

Case Management: A Social Worker’s Perspective When people first hear the words “Case Management,” they generally think of discharge planning. However, case management is more in-depth and involved than just discharge planning. There are multiple layers to case management that include utilization review, utilization management, connecting resources for patients, and patient education. At the same […]

Case Management Is… Series: Part 6

Case Management Is… Series: Part 6

What is Case Management? What is case management…if we are honest with ourselves, the answer changes depending on the day. Case management is advocacy, empowerment, facilitating autonomy, and assisting people in attaining their goals whether medically or personally. Case management can be a whirlwind of excitement, frustration, fulfillment, and reward all in the same day. […]

Why Do Insurance Companies Lay Off Case Managers and How You Can Reduce the Risk

Why Do Insurance Companies Lay Off Case Managers and How You Can Reduce the Risk

But first, you have to get the job!

Insurance companies hire based on the number of contracts they have. If they feel they will win new contracts and need more nurses for CM or UM or other positions, they will post for these positions.

If they get the contract they will hire. If they don’t get the contract they will stop the hiring process immediately. That is why many case managers get through the interview process thinking all went well, only to be told the position is not being filled.

Many of the very large companies that hire work from home case management positions all over the country have smaller “departments” or “lines of business”. So while one may be hiring, another may be laying off because they lost a contract. And while you would think they would just move people from one “department” to another. Often that is not the case, and those laid off will have to “reapply” for other positions.

Understanding the enemy: A curated list of COVID-19 resources for case managers!

Understanding the enemy: A curated list of COVID-19 resources for case managers!

Case managers are struggling. Preliminary results from over 5,900
CCMs in our recent “Checking in With Our CCMs” survey reveals some of the burdens
our case managers carry, and it’s eye-opening.

We’re not that surprised by the results on the professional side. Most case managers
are working remotely (57%) and have limited contact with clients and patients (55%).
Some, however, have been called upon to work on the frontlines. Regardless, many
(40%) are fielding more questions than ever from clients and patients.

Mentorship: Sharing the Knowledge, Supporting Each Other

Mentorship: Sharing the Knowledge, Supporting Each Other

Almost every case manager can point to at least one person who helped them along their professional development journey, and many have, in turn, developed others through mentorship.

Successful mentoring relationships are marked by mutual respect, clear expectations, personal connection, and shared values. In most cases, both mentor and mentee gain from the relationship, and many mentorships translate into lifelong friendships.

Our mentors support us and motivate us, even and especially when the going gets tough. But what if we could find a way to bottle up some of that important advice and those encouraging words and share it to help others? We can!