The Case Management Society of America held its annual conference on June 4-7 in Providence, Rhode Island, to learn, network, and share information to improve their practice and the healthcare system. At the Conference, they released Four Important Papers for All Case Management Professionals

Several papers were introduced that will help CMSA, and all case managers, share the vital work case managers do in every sector of the healthcare system. 

Each of these papers is important for case managers to read so they can examine their practices and ensure they are working up to their full potential. 

I am sharing them in this post so you are up to date and have the information to improve your practice.   

The first paper is titled Promoting Successful Outcomes in Primary Care. Here is the link to access the paper. https://cmsa.org/promoting-successful-outcomes-in-making-care-primary

This paper highlights the critical role of case management and professional case managers (PCMs) in augmenting care coordination and patient outcomes across primary care organizations and providers.

The paper describes: 

• the characteristics of a successful case management practice based on the three tracks in the Making Care Primary (MCP) Model.
•  the role of the Professional Case Manager in supporting care interventions for people with multiple chronic conditions and Health Related Social Needs (HRSN). 
• Applies the Case Management Society of America’s (CMSA) Standards of Practice in physician practices. 

This paper also provides critical evidence-based information demonstrating potential value for the MCP Model and guidance for key strategies that primary care organizations and providers are encouraged to adopt. 

Nurse Case Managers can share this paper with the physicians they work with, so they know that working with case managers improves outcomes for the patients they see. 

The second document is a statement from CMSA on Diversity, Equity, Inclusion, and Belonging (DEBI) that will help guide a new committee led by two long-time case managers: Michael B. Garrett, MS, CCM, and Dr. Ellen Fink-Samnick, DBH, MSW, LCSW, ACSW, CCM, CCTP, CRP, FCM.

The committee’s goal is to help case managers and all stakeholders better understand our role in improving the environment for our patients and their caregivers, the workforce, and all stakeholders across the care continuum through DEIB. Here is the link to read the position paper https://pmg.joynadmin.org/documents/1054/665e73cee47b9276a30c66b2.pdf

The third paper is titled The Impact of Case Management on the Healthcare System. This paper was designed specifically for healthcare professionals; this resource delves into how case management enhances patient outcomes, reduces costs, and more. Download the fact sheet today to gain valuable insights for leveraging case management. Here is the link to learn more. https://cmsa.org/the-impact-of-case-management-on-the-healthcare-system-3/

The last and Fourth Paper: Case Management at a Glance: This resource is designed for patients, families, and caregivers to understand how case managers can guide you to better health outcomes and a smoother healthcare journey. Here is a link to download the paper https://cmsa.org/case-management-at-a-glance/ 

Please take time to read each of these documents and share them so others can be informed about your work and how case management is improving the delivery of care one patient at a time throughout the care continuum. 

I would also like to congratulate and welcome Janet Coulter as President of the Case Management Society of America. Janet will do a great job leading the national board and growing CMSA, THE professional organization for all case managers.

Follow CMSA, your professional organization, to stay current with the work the National Board is doing to help each case manager be the best that they can be at www.cmsa.org 

Have a good week!

Anne Llewellyn, MS, BHSA, RN, CRRN, CMGT-BC, BCPA, FCM, is a registered nurse with
50+ years of clinical experience. She is a nurse advocate and a digital journalist who writes for
various e-newsletters on topics such as digital health, workers’ compensation, case
management, and the importance of educating people to be their own best healthcare advocates.

Anne has a strong following from healthcare professionals who follow her for
information, events, and trends impacting health and healthcare. Anne also mentors nurses and
other healthcare professionals to learn about the practice of case management and patient
advocacy. You can learn more about Anne and her work by visiting her website at
https://nursesadvocates.com You can reach Anne by email at allewellyn48@gmail.com.