About Deanna Cooper Gillingham RN, CCM, FCM

Deanna Cooper Gillingham, RN, CCM, FCM, has been a Registered Nurse since 1994 and a Case Manager since 2011, with experience in complex and transplant case management. She is the author of CCM Certification Made Easy: Your Guide to Passing the Certified Case Manager Exam, now in its 4th edition, which has helped tens of thousands of case managers earn their certification.

As co-founder and CEO of the Case Management Institute, Deanna is passionate about developing the case management workforce by decreasing barriers to entry into the profession and developing case managers into leaders. She is also co-founder of the Case Managers Community, a Facebook group of over 30,000 case managers, and a Fellow of the Case Management Society of America.

From Bedside Nursing to Utilization Review: How Jill Landed Her First UR Position

After more than 100 applications and being told she needed experience, Jill found a way to break into utilization review.Jill Connolly, BSN, RN, knew she was ready for a change. She had years of acute care nursing experience, including medical-surgical, progressive care, and observation nursing. She enjoyed bedside nursing, but living in Michigan’s Upper Peninsula meant […]

Case Manager Training: How Case Managers Learn the Role and Why Training Quality Matters

SUMMARY For more than 8 in 10 case managers (81.9%), case manager training happened on the job, according to the 2026 Case Management Salary and Trends Survey, and more than half (56.9%) took at least one additional step to learn the role. Case managers who rate their training highly are more likely to be satisfied […]

ANCC Is Retiring the Nursing Case Management Certification (CMGT-BC)

In April 2026, the ANCC Commission on Board Certification announced that the Nursing Case Management certification (CMGT-BC) is moving to renewal-only status. The reason given was that candidate volume has made the exam difficult to sustain, and there are other established certification options available in this specialty.

Here are the dates you need to know….

Which Case Management Certification Should I Choose? (Updated September 2026)

Which Case Management Certification Should I Choose? (Updated September 2026)

A popular question in our Case Managers Community Facebook Group is “Which Case Management Certification should I choose?” While we can’t answer that question for you we can give you the information you need to decide for yourself. 

Things to consider are where you are now and where you see yourself in the future. You will also want to take into consideration your professional background and where you work. 

This article gives a comparison of 3 of the most popular certifications available for case managers to help you decide which one is best for you.

Case Management Career Satisfaction Surpasses National Average in 2024

Case Management Career Satisfaction Surpasses National Average in 2024 The 2024 Case Management Salary and Trends Survey reveals remarkably high job satisfaction rates among case managers, significantly outpacing national averages. With nearly 70% of case managers reporting high job satisfaction, the profession stands out as a bright spot in today’s challenging healthcare landscape.

Work-Life Balance: A Key Advantage of Case Management Careers

Work-Life Balance: A Key Advantage of Case Management Careers The 2024 Case Management Salary and Trends Survey reveals compelling data about work-life balance in case management. The majority of case managers enjoy weekends off, limited holiday work requirements, and minimal overtime. These findings suggest that case management offers healthcare professionals an opportunity to maintain a rewarding career while achieving better work-life integration.

Is Case Management Still a Strong Career Move for Nurses in 2025?

The latest 2024 Case Management Salary and Trends Survey results continue to demonstrate that case management offers nurses an attractive career path. Case managers earn higher salaries, report strong job satisfaction, enjoy better work-life balance, and experience high job security. The data shows case management remains a compelling option for nurses seeking advanced beyond bedside care.

Nurses exploring career advancement opportunities often ask whether case management is a good option. The 2024 Case Management Salary and Trends Survey, with over 2,600 respondents, provides compelling evidence that case management continues to offer significant advantages for nurses considering a career change.

Understanding Credentials in Case Management: Certificate, Certification, and Fellowship

In the field of case management, understanding the nuances of various professional credentials – certificates, certifications, and fellowships – is crucial for your career development. Each serves a different purpose and caters to varying levels of experience and career aspirations. The Case Management Institute sheds light on these distinctions, helping professionals like you make informed decisions for your careers.

Understanding the Path to Becoming a Nurse Case Manager: Traditional Degrees vs. Specialized Courses

The journey to becoming a nurse case manager involves the pivotal decision about education and training. While traditional university degrees are becoming more available, specialized courses like those offered by the Case Management Institute present an alternative path. This article explores these two routes, focusing on the financial and time commitments involved.