Back when I first started doing case management work, a favorite nurse mentor taught me that case management was different from bedside nursing, as it involved looking at the patient from a viewpoint of 10,000 feet (eagle eye view), instead of 1-2 feet away.  This took me a long time to understand and process, and […]

Case Management is…meeting a hiker on a mountain in the wilderness who has a sprained ankle, no flashlight, and is running out of water – and figuring out how to best get them back to safety using the skills and resources they already have — while also assessing the situation and finding additional supports and […]