Understanding the enemy: A curated list of COVID-19 resources for case managers!

Understanding the enemy: A curated list of COVID-19 resources for case managers!

Case managers are struggling. Preliminary results from over 5,900
CCMs in our recent “Checking in With Our CCMs” survey reveals some of the burdens
our case managers carry, and it’s eye-opening.

We’re not that surprised by the results on the professional side. Most case managers
are working remotely (57%) and have limited contact with clients and patients (55%).
Some, however, have been called upon to work on the frontlines. Regardless, many
(40%) are fielding more questions than ever from clients and patients.

Mentorship: Sharing the Knowledge, Supporting Each Other

Mentorship: Sharing the Knowledge, Supporting Each Other

Almost every case manager can point to at least one person who helped them along their professional development journey, and many have, in turn, developed others through mentorship.

Successful mentoring relationships are marked by mutual respect, clear expectations, personal connection, and shared values. In most cases, both mentor and mentee gain from the relationship, and many mentorships translate into lifelong friendships.

Our mentors support us and motivate us, even and especially when the going gets tough. But what if we could find a way to bottle up some of that important advice and those encouraging words and share it to help others? We can!