CASE MANAGEMENT THE GIFT I WAITED FOR MY ENTIRE CAREER My role as a Case Manager is relatively new.  Therefore my experiences may not be what others feel. I understand this and appreciate learning more.  I am still in the phase of learning from others and exposure to various situations. What I feel Case Management […]

What is case management? A question that a case manager often will be asked is “I thought you were a nurse, what is a case manager?” My explanation most often begins with, a nurse case manager (CM) is one of the most important nursing positions in the hospital for all age groups of patients. They […]

If you search, you will find there are many widely accepted definitions of what case management is. The Commission for Case Manager Certification (CCMC) defines case management as a “collaborative process that assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the client’s health and human service needs.”(Certification, n.d.) What […]

Ahoy Mate. Step aboard for the ride of your life. Case Management is…a treasure chest of riches or a map that enables us to better serve our patients and their families. I may bring my good intentions with the desire to aid a patient function at his or her optimal level, but it wasn’t until […]

Case Management: A Social Worker’s Perspective When people first hear the words “Case Management,” they generally think of discharge planning. However, case management is more in-depth and involved than just discharge planning. There are multiple layers to case management that include utilization review, utilization management, connecting resources for patients, and patient education. At the same […]

What is Case Management? What is case management…if we are honest with ourselves, the answer changes depending on the day. Case management is advocacy, empowerment, facilitating autonomy, and assisting people in attaining their goals whether medically or personally. Case management can be a whirlwind of excitement, frustration, fulfillment, and reward all in the same day. […]

What is care management?  I work as a Transitions of Care CM for a Medicaid MCO in Kentucky, the 46th poorest state in the US.  To me, care management is helping a member who has been beaten by a boyfriend after having a stroke find stable, safe housing.  It is helping an infant who was […]

What is Case Management? I have tried to answer this question many times over the span of my career. Due to the ever-changing healthcare environment in which we live, the answer seems to get more complex every year. How can something so complex with so many moving pieces be explained? If you are a leader […]

Case management is the lighthouse in the night shining a path to protect patients from running aground in the dark. Case management is the eye of the hurricane, where an overwhelmed and exhausted patient or family can breathe for a moment, focus, and get support for a plan to confidently re-enter the storm. Case Management […]