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Course

Introduction to Case Management Part 1 – The Case Management Process, Philosophy, and Principles of Practice

5 Units
Units
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Introduction to the Course (4:00)

1 Lesson

  • How To Be Successful (2:25)

Introduction to Case Management

4 Lessons

  • Definition, Philosophy, and Goals of Case Management (6:38)
  • The Case Manager's Roles, Functions, and Activities (5:29)
  • Case Management Models (3:44)
  • Required Skills and Qualities of the Case Manager (7:41)

The Case Management Process

7 Lessons

  • Introduction to the Case Management Process (2:05)
  • Step 1 of the Case Management Process; Client Identification, Selection, and Engagement for Case Management Services (4:03)
  • Step 2 of the Case Management Process; Comprehensive Assessment and Opportunity Identification (21:30)
  • Step 3 of the Case Management Process: Planning (7:25)
  • Step 4 of the Case Management Process: Implementation and Coordination of the Case Management Plan of Care (2:48)
  • Step 5 of the Case Management Process: Monitoring and Evaluation (2:32)
  • Step 6 of the Case Management Process: Closure of Case Management Services (5:05)

Principles of Case Management Practice

3 Lessons

  • Advocacy (3:39)
  • Self-Care Management, Self-Advocacy, and Client Adherence (16:11)
  • Clinical Pathways, Standards of Care, and Practice Guidelines (3:29)

Congratulations! (and what's next) (:40)

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