I knew who Cherry Ames was, the world war II student Nurse who inspired me in books and  I watched MASH the tv series that changed my life presenting strong, expert role models in Nursing.  With a peaked interest, I went on to read Florence Nightingale’s notes on Nursing. All I knew then was I wanted to be close to,  and make a difference for, my patients in an honorable, expert, loving way.

Yet the role that made a difference on a tele floor after a landmark leap of faith involved a move to Hawaii from another country.

What did I observe that staggered me? Who were these Case Managers and what was involved in this journey? 

I watched in admiration as Case Managers were the glue that made the pieces of this machine called the US health care system work in synergy on behalf of frightened patients in need;