case management institute

Who We Are

CMI is a team of industry-leading case managers and support staff dedicated to the professional development of case managers.

What We Do

We provide education and training which aligns with accreditation, certification, and practice standards to ensure every case manager has developed the knowledge and skills they need to practice case management with excellence.

Why We Do It

We love Case Managers! With that being said, we saw a huge void in the training and resources available to these professionals. We are committed to filling that void. We know how busy and stressed case managers can be and we want to make their education simple by providing easy to digest, practical resources without filler or fluff.

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How can we help you? 

Whether you are a corporation needing a structured program for orientation or alignment of your case managers, or an individual who desires to enter or grow in the profession, we are here to help you provide the best case management to the clients you serve. Our products and services aligning with accreditation and certification standards to ensure the best possible outcomes to your clients, patients, and members.

Some Social Proof

11,000+
FB Community Members
12,000+
Happy Customers
16+
Team Members

Our Mission

To Develop the Case Management Workforce


Case Management Institute provides case managers and future case managers with professional development, education, training, resources, fellowship, and support to advance their careers, serve their clients, and practice case management with excellence. 


At CMI we promote integrity in the practice of case management aligning with accreditation, certification, and practice standards through our training and education. We strive to advance the understanding of the practice of case management to healthcare professionals and promote goodwill and collaboration between case managers of various settings and disciplines for the benefit of our clients. 


We strive for the 5 E’s in all of our interactions, products, and services.

  • Excellent
  • Educational
  • Easy
  • Effective
  • Enjoyable

Our Founders

deanna cooper gillingham

Deanna Cooper Gillingham RN, CCM

Chief Executive Officer

Abi Carmen

Senior Vice President, Operations

Our Team Members

Rachael Flug

Rachael Flug

Executive Assistant

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Abigail Tibig

Abigail Tibig

Virtual Assistant, Customer Support

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Lois May

Lois May

Educational Consultant

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Dawn Venedam

Project Manager

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Our Instructors

Anne Llewellyn

Anne Llewellyn

Instructor

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Barb Kuritz

Barbara Kurtz

Instructor

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Carol King

Carol King

Instructor

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Laura Ostrowsky

Laura Ostrowsky

Instructor

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Martha Pressley-Turner

Martha Pressley-Turner

Instructor

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Ellen Fink-Samnick

Ellen Fink-Samnick

Instructor

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JulieCastine

Julie Castine

Instructor

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Eric Bergman

Eric Bergman

Instructor

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Amy

Instructor

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Let's Get Started

I’m Interested In...

Corporate Training

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CM Professional Growth

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CM Training

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About Deanna Cooper Gillingham, Co-Founder

Deanna Cooper Gillingham, RN, CCM is a leader in case management with over a quarter-century experience in healthcare as a Registered Nurse and Case Manager. She is CEO and co-founder of the Case Management Institute, and leader and co-founder of the Case Managers Community, a group of over 11,000 committed case managers. From there she hosts the popular Case Managers Community Saturday morning FB Lives. 


In addition to her own books, CCM Certification Made Easy: Your Guide to Passing the Certified Case Managers Exam and Foundations of Case Management (Available 2020), she has contributed to other works including Second Acts, Stepping Up to Certification, and Case Management Salary and Trends Survey. 


Deanna educates and inspires through both live and online presentations. Her live speaking has included hosting the Case Managers Cruise for 3 years and co-presenting NNBA Pre-Conference Case Management and Patient Advocacy: Career Paths for Nurses Who Want to Move Beyond the Bedside. Her online presentations include Successful Study Strategies for the CCM Exam, Test Taking Strategies for the CCM Exam, and Everything You Need to Know About Case Management As a Career Option for Nurses.


Deanna has served on the Board of Directors of the CMSA Foundation, is a member of The Case Management Society of America (CMSA), Registered Nurse Innovators, Influencers, & Entrepreneurs (RNiie), The National Nurses In Business Association (NNBA), and Rotary International.


She is currently living her dream life in Puerto Aventuras, Mexico. From there she is writing her next book or course from her patio overlooking the beautiful Caribbean Sea. 

If You Would Like To Learn More About Deanna, Catch One Of These Interviews Or Podcast Episodes She Has Been On…

your next shift nurses podcast

Deanna talks about:

  • How being uncomfortable can actually improve your nursing career;
  • Why taking advice from family friends may not always be in your professional interests;
  • And what breaking things down into smaller chunks can do for your nursing success!

In this episode, Deanna chats about one of the best RN jobs for nurses that are burning out of bedside nursing: The Nurse Case Manager.

project nurse podcast
biz chix podcast episode

Deanna talks about her struggles with letting go of control, stepping into the role of CEO in her business, and scaling her business.

Deanna talks about how her passion is finding solutions to problems and creating plans to bring the solutions about, and she has found that this project has given her the flexibility she hadn’t found before. 

beyond the bedside
Change of Shift

Deanna discusses case management as an entrepreneurial venture and how she got started as a nurse author and went on to publish a tremendously successful study guide.

Deanna co-presents a Webinar with Medix on Everything You Want to Know About Case Management as a Career.

medix

Interested in working with Deanna? 

Copyright 2019, Case Management Institute LLC

5753 Highway 85 N #4101 Crestview, Florida 32356

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