Effective communication strategies for case managers is to maintain clear and open lines of effective communication between patients and families, providers, payers, and others with whom they interact according to their role and function. Each takes a different skill that needs to be honed continuously.
Case Managers must foster an environment where all stakeholders feel comfortable sharing information, expressing concerns, and asking questions. This type of transparent communication builds trust among team members and helps prevent miscommunication that can lead to poor outcomes.